SMS Terms & Conditions

Text Messaging Program

By providing your phone number to Tom's Containers, you consent to receive transactional text messages related to your inquiries, quotes, orders, and service requests. These messages may include:

• Responses to your questions

• Quote information

• Order confirmations and updates

• Delivery notifications

• Appointment reminders

Message Frequency

Message frequency varies based on your interaction with our business. You will only receive messages relevant to your specific transactions or inquiries.

Cost

Message and data rates may apply based on your mobile carrier's plan. Tom's Containers does not charge for text messages, but your carrier's standard rates apply.

Opt-Out Instructions

You may opt out of text messages at any time by:

• Replying STOP to any text message from us

• Calling us at (361) 233-2847

• Emailing us at Tom@TomsContainers.com

After opting out, you will receive one final confirmation message, and then no further messages unless you re-consent.

Help

For assistance, reply HELP to any message or contact us at:

• Phone: (361) 233-2847

• Email: Tom@TomsContainers.com

Supported Carriers

This service is available on all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others.

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Privacy Policy - Text Messaging

Last Updated: October 1, 2025

Information We Collect

When you provide your phone number to Tom's Containers, we collect and store:

• Your phone number

• The content of text messages you send to us

• Information about message delivery

How We Use Your Information

We use your phone number and message content solely to:

• Respond to your inquiries

• Provide quotes and pricing information

• Communicate about your orders and deliveries

• Send service-related notifications

We do not use your information for marketing purposes unless you separately consent to receive promotional messages.

Information Sharing

We do not sell, rent, or share your phone number or message content with third parties, except:

• With our SMS service provider (RingCentral) as necessary to deliver messages

• When required by law

Data Retention

We retain your phone number and message history for as long as necessary to provide services and maintain business records. You may request deletion of your information by contacting us.

Your Rights

You have the right to:

• Opt out of text messages at any time

• Request access to the information we have about you

• Request deletion of your information

• File a complaint if you believe your privacy rights have been violated

Contact Us

For questions about this policy or our text messaging practices:

Tom's Containers
Phone: (361) 233-2847
Email: Tom@TomsContainers.com
Address: 4741 FM 622; Goliad TX, 77963

Changes to This Policy

We may update this policy from time to time. The "Last Updated" date at the top indicates when the policy was last revised.

Note: This policy applies only to text messaging communications. For information about other aspects of our business practices, please contact us directly.